Remote IT Support

Our remote IT support is a fully comprehensive solution. By installing a piece of remote access software onto your system, Associated Technology Solution can remotely access your computer or server. This allows  the engineer to work on your systems without having to visit your office or workplace.

By utilising our remote IT support, you can deal with matters more quickly than if an engineer was visiting your premises. For issues that involve software configuration or installation remote IT support is a cost effective and efficient solution.

This remote desktop support means that we are able to resolve many problems in a quick and timely manner and without the need of a costly call out.  We specialise in delivering proactive remote IT support, catering for the specific needs of our clients with packages to suit every budget. Proactive IT monitoring is an important part of our remote IT solution for your bsuiness.

Proactive Monitoring

As well as being able to give remote desktop support, we are able to offer proactive monitoring of your systems by carrying out dozens of checks on your systems regularly throughout the day via remote access.  This support means that we can detect any issues before they disrupt your business.  For more information on this support service visit our Proactive Monitoring page.

We care about your systems running smoothly and if something should go wrong with your IT system, we will endeavour to fix the problem with as little disruption to you as possible. This fix will either be carried out remotely or if necessary on site by one of our many experienced IT callout engineers. Either way we have the best IT solution for your business.

For more information on how our remote IT  support services can save your company time and money, email us at info@associatedtech.net or call us on 0121 667 4147.